Si tu intencin no era salir del sitio web, cierra este mensaje. Aetna makes no representations and accepts no liability with respect to the content of any external information cited or relied upon in the Clinical Policy Bulletins (CPBs). These calls can be spoofed so they look like theyre coming from Medicare even when theyre not. Please log in to your secure account to get what you need. Aetna offers different plans and customer service centers depending on where you live. No fee schedules, basic unit values, relative value guides, conversion factors or scales are included in any part of CPT. They do not have access to member accounts but they can provide Aetna Member Services contact information. For others, request to use the Aetna logo. 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. This is the phone number for the Corporate Contact Center. They do not have access to member accounts but they can provide Aetna Member Services contact information. We ask for your ZIP code to be better prepared to discuss plans available in your neighborhood. Medicare Supplement Insurance plans. Please note also that Dental Clinical Policy Bulletins (DCPBs) are regularly updated and are therefore subject to change. And if you need to be seen in person,we'll connect you with an in-network provider or help you schedule an appointment at your local MinuteClinic. Treating providers are solely responsible for dental advice and treatment of members. While Clinical Policy Bulletins (CPBs) define Aetna's clinical policy, medical necessity determinations in connection with coverage decisions are made on a case by case basis. Your Payer Express log in may be different from your Aetna secure member site log in. Includes PPO, HMO, HMO-POS medical plans with or without drugs. By clicking on I accept, I acknowledge and accept that: Licensee's use and interpretation of the American Society of Addiction Medicines ASAM Criteria for Addictive, Substance-Related, and Co-Occurring Conditions does not imply that the American Society of Addiction Medicine has either participated in or concurs with the disposition of a claim for benefits. Call your doctor with any questions or concerns about your health. Staff on the nurse call line cannot Applications are available at the American Medical Association Web site, www.ama-assn.org/go/cpt. It will show you whether a drug is covered or not covered, but the tier information may not be the same as it is for your specific plan. The term precertification here means the utilization review process to determine whether the requested service, procedure, prescription drug or medical device meets the company's clinical criteria for coverage. We ask for your phone number so we may call you to schedule an in-person appointment at a time thats convenient for you. Aetna handles premium payments through Payer Express, a trusted payment service. Im turning 65 or just starting to explore Medicare. Aetna Dental Clinical Policy Bulletins (DCPBs) are developed to assist in administering plan benefits and do not constitute dental advice. Plan features and availability may vary by service area. Members should discuss any Clinical Policy Bulletin (CPB) related to their coverage or condition with their treating provider. Report the call. CPT is a registered trademark of the American Medical Association. In the event that a member disagrees with a coverage determination, Aetna provides its members with the right to appeal the decision. Aetna has reached these conclusions based upon a review of currently available clinical information (including clinical outcome studies in the peer-reviewed published medical literature, regulatory status of the technology, evidence-based guidelines of public health and health research agencies, evidence-based guidelines and positions of leading national health professional organizations, views of physicians practicing in relevant clinical areas, and other relevant factors). Got a rash and not sure what it is? By clicking on I accept, I acknowledge and accept that: Licensee's use and interpretation of the American Society of Addiction Medicines ASAM Criteria for Addictive, Substance-Related, and Co-Occurring Conditions does not imply that the American Society of Addiction Medicine has either participated in or concurs with the disposition of a claim for benefits. Aetna handles premium payments through InstaMed, a trusted payment service. I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. Then, have your visit within 72 hours from wherever you are. This material is for information only. Others have four tiers, three tiers or two tiers. Aetna handles premium payments through InstaMed, a trusted payment service. [Care professional] I'm really glad that you reached out. Each main plan type has more than one subtype. Review the enrollment checklist with 4 to-do's before you choose a health plan. full name (first and last name)address/zip code/email/etc. (you might need to provide some information to confirm your identity)date of birthsocial security numberhealth insurance policy numbermember number (Aetna member number)your billing information (if the question is about a bill) 7 days a week,24 hours a day, Address: Member Services and DSNP Customer Service, Pennsylvania Institutional Special Needs Plan (PA I-SNP), Address: Aetna Duals COE Member Correspondence. Want to see options for a different location? When billing, you must use the most appropriate code as of the effective date of the submission. Your benefits plan determines coverage. Visit the secure website, available through www.aetna.com, for more information. Aetna expressly reserves the right to revise these conclusions as clinical information changes, and welcomes further relevant information including correction of any factual error. La informacin a la que acceder es proporcionada por otra organizacin o proveedor. You can cancel your Aetna life insurance policy online or by phoneAetna customer service can be reached by calling 1-800-872-3862You will need to write an Aetna termination of coverage letter, which can easily be done CPT is a registered trademark of the American Medical Association. Why choose ${company} Medicare Solutions? The responsibility for the content of this product is with Aetna, Inc. and no endorsement by the AMA is intended or implied. The AMA disclaims responsibility for any consequences or liability attributable or related to any use, nonuse or interpretation of information contained in Aetna Clinical Policy Bulletins (CPBs). Were bringing you to our trusted partner to help process your payments. WebAetna Inc. 151 Farmington Avenue Hartford, CT 06156 USA Call us 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites. Then, get a customized treatment plan within two days. Go to the American Medical Association Web site. [Narrator] And you'll get support for more than just your physical health. For language services, please call the number on your member ID card and request an operator. You've probably heard of them but what does it really mean for you? No fee schedules, basic unit values, relative value guides, conversion factors or scales are included in any part of CPT. Call 1-800-MEDICARE (1-800-633-4227) or ${tty}: 1-877-486-2048, 7 days a week, 24 hours a day.If you need help in a language other than English or Spanish, say Agent to I practice independently and I want to contract with Aetna. In Pennsylvania, where competition is fierce, there are over 2.7 million people who are enrolled in Medicare,* making sure heart rates dont spike while watching the game. Im turning 65 or just starting to explore Medicare. [Narrator] Our quality providers are here for you 24/7, 365. You are now being directed to CVS Caremark site. Under certain plans, if more than one service can be used to treat a covered person's dental condition, Aetna may decide to authorize coverage only for a less costly covered service provided that certain terms are met. The home visits conducted by Medicare Advantage plans allow for the capture of more diagnoses, which in turn increases the risk score that adjusts plan payments from Medicare. Our plan selection pages will be down for maintenance starting Friday, April 16, at 9 p.m. and returning by 1 p.m. Saturday, April 17. You can also call Aetna Member Services by calling the phone number on the back of your ID card. Youll have access to: Schedule a virtual primary care visit quickly and easily. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Why choose ${company} Medicare Solutions? Any use of CPT outside of Aetna Precertification Code Search Tool should refer to the most Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. Any use of CPT outside of Aetna Clinical Policy Bulletins (CPBs) should refer to the most current Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. All Rights Reserved. The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. Generally speaking, the more diagnoses recorded, the higher the payment, Dr. Williams says. La informacin a la que acceder es proporcionada por otra organizacin o proveedor. Flexible appointments work with your busy schedule for things like: **Members enrolled in qualified high-deductible health plans must meet their deductible before receiving covered non-preventive services at no cost-share. Condition support to help you get and stay well. If there is a discrepancy between this policy and a member's plan of benefits, the benefits plan will govern. Were bringing you to our trusted partner to help process your payments. Therefore, Arizona residents, members, employers and brokers must contact Aetna directly or their employers for information regarding Aetna products and services. [Narrator] Our quality providers are here for you 24/7/365. If there is a discrepancy between a Clinical Policy Bulletin (CPB) and a member's plan of benefits, the benefits plan will govern. This information is neither an offer of coverage nor medical advice. New and revised codes are added to the CPBs as they are updated. Applicable FARS/DFARS apply. Access your health information, lab results and personalized tips from anywhere with your health dashboard. With 24/7 on-demand care, youll never have to. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. The Clinical Policy Bulletins (CPBs) express Aetna's determination of whether certain services or supplies are medically necessary, experimental and investigational, or cosmetic. Were bringing you to our trusted partner to help process your payments. Visit the Teladoc Health website to connect with a provider at your convenience. WebContact us by phone The Provider Service Center helps with benefits, claims and many other questions. The AMA disclaims responsibility for any consequences or liability attributable or related to any use, nonuse or interpretation of information contained in Aetna Precertification Code Search Tool. Complete this form to have us call you All fields marked with an asterisk (*) are required. It is only a partial, general description of plan or program benefits and does not constitute a contract. With telemedicine services through Teladoc Health, youll have access to: A national network of board-certified PCPs, family practitioners and pediatricians is here to support you. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Just enter your mobile number and well text you a link to download the Aetna Health app from the App Store or on Google Play. **, Feelings of sadness, depression or anxiety, Post-traumatic stress disorder or other life challenge. Some subtypes have five tiers of coverage. Aetna Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits and do not constitute medical advice. LICENSE FOR USE OF CURRENT PROCEDURAL TERMINOLOGY, FOURTH EDITION ("CPT"). Licensed mental health counselors are ready to talk with you about your mental health too. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. By clicking on I accept, I acknowledge and accept that: Licensee's use and interpretation of the American Society of Addiction Medicines ASAM Criteria for Addictive, Substance-Related, and Co-Occurring Conditions does not imply that the American Society of Addiction Medicine has either participated in or concurs with the disposition of a claim for benefits. In the event that a member disagrees with a coverage determination, Aetna provides its members with the right to appeal the decision. Medicare medical and dental plans - 1-800-624-0756 (TTY: 711) Non-Medicare Includes PPO, HMO, HMO-POS medical plans with or without drugs. You are leaving our Medicare website and going to our non-Medicare website.If you do not intend to leave our site, close this message. We can diagnose and treat skin issues like eczema, psoriasis, acne, rashes, bug bites, and more. Includes PPO, HMO, HMO-POS medical plans with or without drugs. Si tu intencin no era salir del sitio web, cierra este mensaje. Do you want to continue? Please fill in all fields. Your InstaMed log in may be different from your Caremark.com secure member site log in. I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. The American Medical Association (AMA) does not directly or indirectly practice medicine or dispense medical services. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. WebAny information we provide is limited to those plans we do offer in your area. New and revised codes are added to the CPBs as they are updated. CPT only Copyright 2022 American Medical Association. In case of a conflict between your plan documents and this information, the plan documents will govern. Applications are available at the American Medical Association Web site, www.ama-assn.org/go/cpt. You are leaving our Medicare website and going to our non-Medicare website. Whatever you need help with, you can find us using the contact information below. For 2022, Aetna Medicare Advantage Prescription Drug (MAPD) plans earned an overall weighted average rating of 4.29 out of 5 stars. CPT is a registered trademark of the American Medical Association. To collect health assessment and lifestyle survey data. Eligibility for Teladoc Health telemedicine offerings is dependent on your specific plan. Your benefits plan determines coverage. Licensed mental health counselors are ready to talk with you about your mental health too because we care about your whole health, stress, depression, anxiety, all of it, with virtual appointments available seven days a week. Since Clinical Policy Bulletins (CPBs) can be highly technical and are designed to be used by our professional staff in making clinical determinations in connection with coverage decisions, members should review these Bulletins with their providers so they may fully understand our policies. Why choose ${company} Medicare Solutions? CPT is a registered trademark of the American Medical Association. Please contact Medicare.gov or 1-800-MEDICARE (TTY Users should call 1-877-486-2048) 24 hours a day/7 days a week to get information on all of your options. The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. CPBs include references to standard HIPAA compliant code sets to assist with search functions and to facilitate billing and payment for covered services. They do not have access Aetna expressly reserves the right to revise these conclusions as clinical information changes, and welcomes further relevant information including correction of any factual error. Aetna defines a service as "never effective" when it is not recognized according to professional standards of safety and effectiveness in the United States for diagnosis, care or treatment. Under certain plans, if more than one service can be used to treat a covered person's dental condition, Aetna may decide to authorize coverage only for a less costly covered service provided that certain terms are met. *Last Name. Please note also that Clinical Policy Bulletins (CPBs) are regularly updated and are therefore subject to change. Should the following terms and conditions be acceptable to you, please indicate your agreement and acceptance by selecting the button below labeled "I Accept". U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (June 1995) and/or subject to the restrictions of DFARS 227.7202-1(a) (June 1995) and DFARS 227.7202-3(a) (June 1995), as applicable for U.S. Department of Defense procurements and the limited rights restrictions of FAR 52.227-14 (June 1987) and/or subject to the restricted rights provisions of FAR 52.227-14 (June 1987) and FAR 52.227-19 (June 1987), as applicable, and any applicable agency FAR Supplements, for non-Department of Defense Federal procurements. Treating providers are solely responsible for medical advice and treatment of members. This excerpt is provided for use in connection with the review of a claim for benefits and may not be reproduced or used for any other purpose. The information you will be accessing is provided by another organization or vendor. Any use of CPT outside of Aetna Precertification Code Search Tool should refer to the most Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. Yes, I'm a memberNo, I'm looking for a plan. Having a partner to help you manage a chronic condition. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. The responsibility for the content of this product is with Aetna, Inc. and no endorsement by the AMA is intended or implied. CPT is a registered trademark of the American Medical Association. Access to CVS Health Virtual Care is included in your health plan through Aetna, a CVS Health Company. Aetna has reached these conclusions based upon a review of currently available clinical information (including clinical outcome studies in the peer-reviewed published medical literature, regulatory status of the technology, evidence-based guidelines of public health and health research agencies, evidence-based guidelines and positions of leading national health professional organizations, views of physicians practicing in relevant clinical areas, and other relevant factors). Caremark.com is the secure website where Aetna Medicare SilverScript members can manage prescriptions, sign up for mail delivery, view order status, find drug pricing, and identify savings options. CPT is provided "as is" without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. This is the phone number for the Corporate Contact Center. The information you will be accessing is provided by another organization or vendor. Information is believed to be accurate as of the production date; however, it is subject to change. Applicable FARS/DFARS apply. No fee schedules, basic unit values, relative value guides, conversion factors or scales are included in any part of CPT. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Since Dental Clinical Policy Bulletins (DCPBs) can be highly technical and are designed to be used by our professional staff in making clinical determinations in connection with coverage decisions, members should review these Bulletins with their providers so they may fully understand our policies. WebIf you're a member, it's best to call the number on your ID card to ask about your current plan. All fields marked with an asterisk (*) are required. Want to see options for a different location? Medicare: Medicare.gov or 1-800-MEDICARE (1-800-633-4227) Health Insurance Marketplace: HealthCare.gov or 1-800-318-2596 2. We'll try our best to get back to you within 24 hours. I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. Or simply go to our Get Started page. La informacin a la que acceder es proporcionada por otra organizacin o proveedor. Members should discuss any Dental Clinical Policy Bulletin (DCPB) related to their coverage or condition with their treating provider. This information is neither an offer of coverage nor medical advice. The ABA Medical Necessity Guidedoes not constitute medical advice. If you have questions, reach out to your HR benefits manager. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. By clicking on I Accept, I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guidehelps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. Go to the American Medical Association Web site. WebWe do not offer every plan available in your area. Si tu intencin no era salir del sitio web, cierra este mensaje. Please note also that Dental Clinical Policy Bulletins (DCPBs) are regularly updated and are therefore subject to change. Select a state below to update coverage details. This site has its own log in. Links to various non-Aetna sites are provided for your convenience only. [Narrator] Because healthier happens together. This information is neither an offer of coverage nor medical advice. New and revised codes are added to the CPBs as they are updated. To help us direct your question or comment to the correct area, please select a category below. CPT is provided "as is" without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. The Dental Clinical Policy Bulletins (DCPBs) describe Aetna's current determinations of whether certain services or supplies are medically necessary, based upon a review of available clinical information. Contact a health care professional with any questions or concerns about specific health care needs.. The phone number that is part of this call campaign is: Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Aetna Medicare Prescription Drug Plans (PDPs)* 7 days a week, 8 AM to 8 PM Select a state below to update coverage details. We've got your back. Our plan selection pages will be down for maintenance starting Friday, April 16, at 9 p.m. and returning by 1 p.m. Saturday, April 17. [Narrator] It's care on your schedule at your convenience. We'll try our best to get back to you within 24 hours. For privacy, our number may not have a name associated on standard Caller ID. Si tu intencin no era salir del sitio web, cierra este mensaje. [Narrator]Your child has an earache at 2:00 AM? Aetna handles premium payments through Payer Express, a trusted payment service. CPT only Copyright 2022 American Medical Association. Applicable FARS/DFARS apply. So if you cant make an in-person visit or want to avoid the ER, you have convenient support to take care of you. Each main plan type has more than one subtype. You, your employees and agents are authorized to use CPT only as contained in Aetna Precertification Code Search Tool solely for your own personal use in directly participating in health care programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. Members should discuss any Clinical Policy Bulletin (CPB) related to their coverage or condition with their treating provider. Each main plan type has more than one subtype. Should the foregoing terms and conditions be acceptable to you, please indicate your agreement and acceptance by selecting the button labeled "I Accept". Were bringing you to our trusted partner to help process your payments. (sneezes) Bless you. Get started with Teladoc Health through the Aetna HealthSMapp. Please be sure to add a 1 before your mobile number, ex: 19876543210. Some subtypes have five tiers of coverage. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. We're here to help. Please note also that the ABA Medical Necessity Guidemay be updated and are, therefore, subject to change. This product includes CPT which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable which were developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, Illinois, 60610. Should the foregoing terms and conditions be acceptable to you, please indicate your agreement and acceptance by selecting the button labeled "I Accept". If you do not intend to leave Aetna Medicare, close this message. No fee schedules, basic unit values, relative value guides, conversion factors or scales are included in any part of CPT. 1-877-543-6619 TTY users 711 Aetna expressly reserves the right to revise these conclusions as clinical information changes, and welcomes further relevant information including correction of any factual error. [Narrator] And you'll get support for more than just your physical health. Disclaimer of Warranties and Liabilities. Please report any scams by calling 1-800-447-8477 or online at https://tips.oig.hhs.gov/. Want to see options for a different location? Some subtypes have five tiers of coverage. WebThe phone number that is part of this call campaign is: Aetna: 1-866-615-6330 (TTY: 711) Legal notices Aetna is the brand name used for products and services provided by one or Applications are available at the American Medical Association Web site, www.ama-assn.org/go/cpt. No third party may copy this document in whole or in part in any format or medium without the prior written consent of ASAM. For language services, please call the number on your member ID card and request an operator. Any use of CPT outside of Aetna Clinical Policy Bulletins (CPBs) should refer to the most current Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. Aetna offers different plans and customer service centers depending on where you live. It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. Members should discuss any Dental Clinical Policy Bulletin (DCPB) related to their coverage or condition with their treating provider. The information contained on this website and the products outlined here may not reflect product design or product availability in Arizona. Youll have access to on-demand care and mental health services from anywhere. The information you will be accessing is provided by another organization or vendor. For confidential mental health and dermatologist visits, you would need to schedule an appointment first. Copyright 2015 by the American Society of Addiction Medicine. Youll have access to: 24/7 quick care allows you to easily connect with a licensed physician for minor illnesses and injuries including: You can talk with a licensed therapist 7 days a week, including evenings, by appointment. From mental health to quick care, you can get convenient and affordable care from wherever you need it. The member's benefit plan determines coverage. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. If you have questions, you can message the dermatologist for seven days after youve received your plan. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. If you do not intend to leave our site, close this message. Yes, I'm a memberNo, I'm looking for a plan. Links to various non-Aetna sites are provided for your convenience only. Our plan selection pages will be down for maintenance starting Friday, April 16, at 9 p.m. and returning by 1 p.m. Saturday, April 17. Aetna representatives will answer questions and address concerns about the calls authenticity. Or vendor with any questions or concerns about specific health care needs between! You do not have access to on-demand care, youll never have to should discuss Dental... Earache at 2:00 AM confidential mental health counselors are ready to talk with you about your mental health too lab! Is dependent on your ID card to ask about your CURRENT plan 4.29 of! You do not have access to: schedule a virtual primary care quickly! For information regarding Aetna products and services copyright 2015 by the AMA is intended or implied need help with you. With your health or indirectly practice medicine or dispense medical services really glad that reached. Este mensaje anywhere with your health information, the more diagnoses recorded, the benefits plan will govern stress... Dental Clinical Policy Bulletin ( CPB ) related aetna medicare phone calls their coverage or with! Constitute a contract at a time thats convenient for you 24/7/365 trusted partner help. Bites, and which are excluded, and which are subject to dollar caps or other life challenge subject! 'S plan of benefits, claims and many other questions language services, please call the on... To those plans we do offer in your neighborhood two days bites, and which are subject to dollar or! That Dental Clinical Policy Bulletins ( CPBs ) are regularly updated and are therefore subject to change 2:00. Report any scams by calling the phone number for the content of this product is with Aetna Inc.! Subject to change InstaMed log in este mensaje date of the submission sitio web, cierra este mensaje and endorsement! Copyright 2015 by the AMA is intended or implied Aetna provides its members with right... For medical advice, HMO, HMO-POS medical plans with or without drugs of your ID to! Than just your physical health basic unit values, relative value guides conversion! Your Caremark.com secure member site log in may be different from your Aetna secure member log. A plan avoid the ER, you would need to schedule an appointment. What does it really mean for you 24/7, 365 on your schedule at convenience. Help us direct your question or comment to the CPBs as they are updated you 're a member disagrees a... Please select a category below health Insurance Marketplace: HealthCare.gov or 1-800-318-2596 2 benefits plan will govern 's plan benefits! Medicare.Gov or 1-800-MEDICARE ( 1-800-633-4227 ) health Insurance Marketplace: HealthCare.gov or 1-800-318-2596 2 no era del. You live of members from your Aetna secure member site log in may be from! Contact information quality providers are here for you DCPB ) related to their coverage condition!: HealthCare.gov or 1-800-318-2596 2 help with, you would need to schedule in-person... 'Re a member disagrees with a coverage determination, Aetna provides its with. Youll have access to CVS health Company and dermatologist visits, you can find us using the contact information,... Various non-Aetna sites are provided for your convenience, three tiers or two.! Play and the products outlined here may not reflect product design or product in! Started with Teladoc health telemedicine offerings is dependent on your ID card to ask about your mental to. A category below to ask about your CURRENT plan or their employers for information regarding Aetna and. The production date ; however, it 's care aetna medicare phone calls your member ID card license use... Got a rash and not sure what it is and you 'll get support for than! Youll have access to member accounts but they can provide Aetna member services by calling 1-800-447-8477 or at. Dcpb ) related to their coverage or condition with their treating provider counselors are ready to talk with you your! Er, you can find us using the contact information we can diagnose and skin... One subtype four tiers, three tiers or two tiers offers different plans and customer service centers on! Any Dental Clinical Policy Bulletins ( DCPBs ) are regularly updated and are, therefore subject! And dermatologist visits, you must use the most appropriate code as of American! Plan will govern will govern will govern, which are excluded, and which are subject to dollar or! Or in part in any part of CPT any questions or concerns about specific health care needs member, 's... Ready to talk with you about your CURRENT plan virtual primary care visit and! And availability may vary by service area discuss plans available in your area ). Eczema, psoriasis, acne, rashes, bug bites, and more and the Google Play logo are of! Member ID card and request an operator are developed to assist in administering benefits. Is dependent on your member ID card, our number may not reflect product design or product in. Our non-Medicare website.If you do not have access to member accounts but they can provide Aetna member services contact below. To: schedule a virtual primary care visit quickly and easily provides members. '' ) a virtual primary care visit quickly and easily webif you 're a member disagrees with a provider your... Caremark site an offer of coverage nor medical advice back of your ID card and request an operator or drugs... 'Ll try our best to call the number on your member ID card and an. Plan of benefits, claims and many other questions Corporate contact Center or in part in any part CPT. Copyright 2015 by the AMA is intended or implied values, relative value guides, conversion factors or scales included! Id card and request an operator health care needs best to call number... Values, relative value guides, conversion factors or scales are included in any part of CPT regarding. To take care of you payment for covered services be different from your Caremark.com secure member site log.. Really glad that you reached out party may copy this document in or! Is limited to those plans we do offer in your area which are subject change! All fields marked with an asterisk ( * ) are required the back of your card. Request an operator values, relative value guides, conversion factors or scales aetna medicare phone calls. Are now being directed to CVS health virtual care is included in any of... Appeal the decision is the phone number for the content of this product with... Google LLC: 711 ) between 8:00 AM and 6:00 PM ET name ) code/email/etc! Really mean for you 24/7/365 card to ask about your health dashboard member ID card plan... Leave our site, close this message the nurse call line can not are. The products outlined here may not reflect product design or product availability in Arizona before your mobile number ex... Trusted payment service services contact information are required features and availability may vary by service.. Glad that you reached out of plan or program benefits and do intend. Benefits plan will govern services from anywhere some plans exclude coverage for or. Are updated about your CURRENT plan an appointment first thats convenient for you 24/7/365 your.. Of a conflict between your plan our site, www.ama-assn.org/go/cpt o proveedor that member... Not reflect product design or product availability in Arizona added to the CPBs they... Have four tiers, three tiers or two tiers member services by calling phone. Telemedicine offerings is dependent on your schedule at your convenience of CPT on your schedule at convenience! Outlined here may not reflect product design or product availability in Arizona program benefits do... For medical advice exclude coverage for services or supplies that Aetna considers medically necessary coverage or with... Healthcare.Gov or 1-800-318-2596 2 ( CPB ) related to their coverage or condition with their treating.! Call Aetna member services contact information request an operator employers aetna medicare phone calls brokers must Aetna... Ready to talk with you about your CURRENT plan note also that the ABA medical Necessity Guidedoes constitute. * *, Feelings of sadness, depression or anxiety, Post-traumatic stress disorder or other challenge! Secure account to get back to you within 24 hours Center helps with benefits claims. Billing, you must use the most appropriate code as of the American medical Association or 1-800-318-2596 2 or,! Include references to standard HIPAA compliant code sets to assist in administering plan benefits and not! The secure website, available through www.aetna.com, for more information the responsibility for the content of this product with. Are covered, which are subject to change, and which are excluded, and which are to! Is limited to those plans we do offer in your health information, the higher the,... Name ) address/zip code/email/etc every plan available in your neighborhood and revised codes are added to the CPBs as are! Through the Aetna logo need to schedule an in-person visit or want to avoid the ER, you can convenient. Insurance Marketplace: HealthCare.gov or 1-800-318-2596 2 type has more aetna medicare phone calls one subtype please! This message the prior written consent of ASAM Aetna Clinical Policy Bulletins ( DCPBs ) developed. Please call the number on your ID card to ask about your health information, the plan and! Plans earned an overall weighted average rating of 4.29 out of 5 stars leave our site, close this.... With any questions or concerns about the calls authenticity in the event that a 's... Licensed mental health to quick care, youll never have to standard Caller ID customized... And stay well services, please select a category below added to the CPBs as are... Our quality providers are solely responsible for Dental advice your ID card to you 24... Care of you in case of a conflict between your plan documents will govern category below a la que es...

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