For individuals looking for help with depression, and who want to put their care decisions in the hands of professionals and see results, we recommend Brightside. 2005-2023 Psych Central a Red Ventures Company. It may be a clinically proven effective mode of therapy, like CBT, or it may not be. She says that, while she didnt have many prerequisites for a therapist, she did feel that she was matched relatively well. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. Additionally, BetterHelp notes that even if your insurance plan covers your cost for teletherapy sessions, your copay from your health insurer may be more than the total cost of your sessions. First, you answer several questions about the reasons youre seeking therapy, what you hope to accomplish with counseling and any additional information you wish to provide. With online therapy, a therapist can observe less of their clients body language when in a session. Although it was a shorter session, there were no connectivity issues, no awkward dead air, and no wondering what exactly we were doing here. And to go one step further, one of our own chose to do a hands-on review for this service. MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. She opted for a video call, which she notes was very straightforward to use and similar to any other Zoom or G-Chat room Ive been in., For her initial appointment with her therapist, they met for an hour. (2019). Psych Central only shows you brands and products that we stand behind. Also important to note is that BetterHelp is known to practice surge pricing, so it may raise your payment rate with no warning, just like Uber does when it starts raining at rush hour. According to a 2019 study, online therapy can be effective for depression. However, if your insurance provider offers mental health benefits, you may want to look into whether they will cover BetterHelp and their terms. It may not be as effective as a video session, but it is a realistic option. A 2018 review study suggests that therapy sessions by phone or video were equally as effective for treating depression, anxiety, and adjustment disorder as in-person therapy. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. BetterHelp also offers a 25% discount off your first month of therapy on its COVID-19 support page. Plus, in April 2022, Mozilla raised concerns about BetterHelps privacy and security practices, giving the company a *privacy not included warning label. Here's a review of BetterHelp, including its features, pros, and cons. Affordable, Private Therapy Anytime, Anywhere. Its model is all about access, and puts decision-making in the hands of the clients rather than the therapist. Brightsides specific focus outperforms BetterHelps generalized services. However, unlike certain in-person therapists, BetterHelps therapists cannot give an official diagnosis, prescribe medication, or meet a court order. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. Highly tailored to depression and anxiety, Does not treat conditions beyond depression and anxiety. (2016). Here Are 9 Questions To Ask. BetterHelp is the world's largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. If youre someone who enjoys face-to-face conversation, you can also schedule a video session with your counselor. BetterHelp also allows you to book extra sessions, but will not give a price until you actually try to book the session. Therapy can be intimidating, especially for a lot of first-time clients. Read our comparison of BetterHelp and Talkspace. A users testimony on the BBB website says, You get exactly what you pay for. account registration personal information. The opinions expressed are the authors alone and have not been provided, approved or otherwise endorsed by our advertisers. For personal advice, please consult with a medical professional. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. Your . I also found BetterHelp customer service to be responsive and helpful. Published May 25, 2021 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Tagline "Get Real Therapy. are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. Instead, you can choose a nickname your therapist can call you. products. They are pouring millions of dollars into advertising to grow their user base. Both policies use loose language that leaves a lot of room for them to use your information basically however they want, as well as allowing them to make whatever changes to the privacy policy they want, whenever they see fit. If youd like to share your information with a third party, you first have to notify your therapist. Facing obstacles . If you prefer to choose your own therapist, you can do so by navigating to the bottom of the BetterHelp homepage and clicking Find a therapist. However, this choice isnt explained in BetterHelps FAQs page. Learn more about. She specializes in aging, long-term care, caregiving, retirement and a variety of other health and retirement topics. Be it via phone, text, or video call this global company's goal is to make mental health services more widely accessible. Often the most challenging part of beginning therapy is finding a therapist. She is a licensed social worker with clinical experience in community mental health. The privacy policies at both Brightside and BetterHelp, as well as most online therapy companies, leave something to be desired. BetterHelps sessions are closer to 45 minutes to an hour, and therapists use whatever therapeutic techniques they prefer. Healthlines former senior market editor Jamey Powell found that this was one of her favorite benefits of BetterHelp. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. Once youve paid for your first month, week or quarter, BetterHelp assigns you an online room where you can exchange private messages with your counselor. BetterHelp says therapists are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law protecting sensitive health information. You can learn more about how we ensure our content is accurate and current by reading our. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. Discover our top picks and the best online therapy to fit your needs and preferences. Along with BetterHelp, there are other online therapy services that offer services that could better align with your needs. Although they appear similar, there are a few functional differences between the two sites, particularly in the member portals. Get help, you deserve to be happy! Live chat is an instant messaging service in which you write to your therapist, and they respond in real-time during your booked session time. BetterHelp does not offer any medication management or psychiatry services. All have a masters or doctoral degree in the area they specialize in. Brightside does not offer the option for audio sessions, but with BetterHelp, audio sessions can be hosted from inside the app or site. Both sites have adequate yet basic FAQ pages, scant additional resources, and no way to browse therapist bios prior to sign-up. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. It does not prescribe any controlled substances such as Adderall or Xanax. BetterHelp has expanded its services in recent years and now partners with businesses and universities. Overall, Acadia reported a total of $675.3 million in revenue in the fourth quarter, a 13.8% increase year over year. Clients who live in remote areas or who have limited mobility or limited access to transportation may be more motivated to participate in online therapy, Zadeh says. In both companies, the personal portal in the app mirrors the one found on the website almost exactly. However, many BetterHelp counselors also specialize in specific issues, including: BetterHelp is not the right choice if you have thoughts of hurting yourself or others, are a minor or under the care of a legal guardian or are experiencing an urgent crisis or emergency. They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. You can remain anonymous with your therapist. Only Brightside can prescribe medication. While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options. BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. You can enroll in its medication plan either with or without therapy. I was hooked up with an amazing therapist, and she is so intelligent and kind-hearted. One of the biggest differences between therapist qualifications at these two companies is that at Brightside, your therapist is guaranteed to specialize in CBT as it applies to depression, and will use this as their primary therapeutic technique. While Brightside specializes in treating depression and anxiety with both medication and a specific course of cognitive behavioral therapy (CBT), BetterHelp spreads a wider net, offering therapy for many common mental health issues, but no medication. BetterHelp makes professional therapy available anywhere through a computer, tablet, or smartphone. The subscription cost may be lower than in-person sessions with a qualified therapist. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. . Not too far behind, 69% of Brightside users felt the same way. BetterHelp was founded in 2013, and since then has risen to prominence as the webs largest platform for online therapy. BetterHelps online therapy sessions may benefit anyone whod like to prioritize and improve their mental health. Our team thoroughly researches and evaluates the recommendations we make on our site. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. Learn about the benefits and costs of Headspace versus Calm, plus how to choose the best app for. Both Brightside and BetterHelp offer only individual therapy, although BetterHelps homepage has links to its couples and teen therapy sister sites. BetterHelp also states on its FAQs page that all of its providers are fully licensed and in good standing.. BetterHelp counseling services arent generally covered by health insurance. Once verified, the information you provide will be displayed on our site. BetterHelps sign-up process is quicker all around. Brightside was founded by Brad Kittredge in 2017, and is based in Oakland, California. If you are covered, Brightside is likely going to be the more affordable option. 2023 Dotdash Media, Inc. All rights reserved. If you want to learn more, you can read our comparison review of BetterHelp and Talkspace. Hamel L, et al. 7 Cups provides mental-health care through mindfulness exercises, cognitive behavioral therapy (CBT), and interpersonal exercises, along with support for a variety of different needs: 7 Cups matches you with a therapist, so you will not have the option of choosing your therapist. As a result, youre free to message your counselor at any hour of the day. Betterhelp has notably used intermediary platforms such as Popular Pays to recruit massive amounts of influencers interested in participating in the campaigns. The efficacy of synchronous teletherapy versus in-person therapy: A meta-analysis of randomized clinical trials. The BetterHelp platform keeps you informed of the process with emails, typically assigning a therapist to you within anywhere from a few hours to a few days. Still, it can be tricky to navigate the vast offerings of telehealth providers to figure out which service is the best for your situation. BetterHelp is part of Teladoc Health Inc.. Financial aid is available to users who cant afford the standard price. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. Online." Songs - Add None have been identified for this spot Ad URL Lin T, et al. BetterHelp is one of the largest providers of online counseling services. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. Yes! If you're not comfortable affirming my race and gender, you're not able to provide the support I need. People are using online therapy tools now more than ever. Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. BetterHelp is a platform that offers online therapy to individuals and couples ages 18 and older. Our Story KFF health tracking poll July 2020. Writing down your thoughts is a useful exercise for all kinds of situations, Imrie says. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. The company works with: All have at least 3 years of experience in the field with at least 1,000 hours of practice, according to the company website. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Health site. Theres often a reduced fee for qualifying clients, which might include: Health insurance, Medicare, or Medicaid dont generally cover the cost of therapy from BetterHelp. Simone is the health editorial director for performance marketing at Verywell. Finding a therapist is a huge step in caring for your mental health. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. In addition to screening BetterHelp using our intensive vetting process, we also looked at their medical credibility, business practices, and social impact. It offers counseling through online messaging, live chat, and video and phone sessions. On a separate occasion, when I submitted a question via the platforms support messaging, I received a satisfactory reply to my question within a few hours. You can access BetterHelp counseling services via a smartphone, computer or tablet. Also, Brightside has a medication plan that is affordable and reputable, and specializes in depression meds. Healthline only shows you brands and products that we stand behind. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. However, its large customer base isnt built on performance alone. BetterHelp gives you access to a network of thoroughly vetted, licensed, board certified, and experienced counselors who are available to help with a variety of mental health needs. {{ tocState.toggleTocShowMore ? This compensation comes from two main sources. Other reviewers report being pleased with the matchmaking process with the therapist and ease of switching to another therapist. This way, you can refresh your memory about any advice or insights youve discussed. Marcelle ET, et al. The Implications of COVID-19 for Mental Health and Substance Use. Brightside charges $300 a month, which works out to $75 a session, while BetterHelp charges $60 to $90 a week, which includes one session. Learn more about how they compare. Brightside stays fairly traditional with its session format, and requires video attendance via Zoom for all therapy sessions. She brings more than a decade of media experience to Forbes Health, with a keen focus on building content strategy, ensuring top content quality and empowering readers to make the best health and wellness decisions for themselves. BetterHelp pairs users with licensed therapists for web-based therapy sessions. With Brightside, you know what you are getting, while with BetterHelp, there is much larger variety in techniques and experience levels. See which other premium units they bought. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. Whether youre dealing with grief, want to improve your coping strategies, or youre just feeling down - BetterHelp makes starting therapy easy. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. Also, the platform will request emergency contact information from you, which your therapist will use only if they think you or someone else may be in danger. Check out our FAQ Page. BetterHelp is an online therapy platform connecting users to licensed therapists. The compensation we receive for those placements affects how and where advertisers offers appear on the site. If you dont like who youre paired with, you can request to be matched with a new therapist. During sessions, I found therapeutic techniques used more efficiently by the therapists at Brightside. There are many pros when it comes to online or teletherapy. BetterHelp has an overall positive reputation. BetterHelp markets itself as the largest online therapy network in the world. You can choose your own therapist, but this option isnt obvious without extensive exploration of the BetterHelp website. Whats more, 75% of Brightside users said they would be likely or very likely to recommend the service to a friend, while 77% of BetterHelp users said the same thing. A subscription ranges from $60 to $90 a week, billed monthly. A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. It claims to specialize in prescribing SSRIs and SNRIs for depression, although it is not limited to those. . Studies suggest that online-based therapy may offer similar benefits to therapy in person. Brightside does offer psychiatry, and can add a medication option to your plan, while BetterHelps platform deals exclusively in therapy, with no medication available. You can remain anonymous with your therapist if you prefer. Verywell Mind's content is for informational and educational purposes only. It gives you access to diverse licensed therapists you can contact via live chat, video and phone sessions and online. In terms of the overall sign-up process, Brightside may have better results, but BetterHelp is simpler, easier, and faster. These cookies . Unfortunately, there is no search capability, so if youre looking for a specific form of therapy or area of expertise, its going to require a lot of reading and manually sifting through therapist bios. It also has an A rating from the site, which is based on the BBBs opinion of the companys reputation and trustworthiness. Accessed 6/29/2021. First, we provide paid placements to advertisers to present their offers. You can cancel your subscription at any time if you decide that BetterHelp is not working for you. Headspace and Calm are two popular meditation apps. Telehealth is a growing field, and research on its effectiveness is still emerging. We avoid using tertiary references. Teletherapy was found to be just as effective as in-person therapy, so it can be a good option when an in-person meeting with a therapist is not possible. The price is based on your preferences in the questionnaire, where you live, and therapist availability. Adjusted EBITDA is estimated within $42-$50 million. I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. Your counselor will reply with questions, guidance, homework, or feedback. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. Learn more about what to ask and what to expect in therapy. BetterHelp also notes that one of the advantages of e-counseling is that you can always look back at the messages youve exchanged with your therapist. Brightsides additional resources are more self-ledit has a great informative video lesson series, which I found useful, but it didnt compare to the individualized nature of the BetterHelp portal experience. She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. We discuss how Betterhelp works, what to consider if youre in the market for online therapy, and what would work best for you. Depression is tough to deal with on its own and advice telling you to fake your emotions, cheer up, or simply "snap out of it" doesn't make your condition any better. Plus, get 20% off your first month. While a diagnosis is usually needed to gain access to prescriptions or when insurance is billed, therapy is still effective for learning coping strategies and mechanisms. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. BetterHelp uses a monthly membership payment plan, but you can cancel your membership at any time. The linked products and services we feature go through a rigorous vetting process. Talkspace is a text-based therapy platform. Use MediaRadar to stay current on new product launches for BetterHelp. BetterHelp is a popular mental health platform right now in 2022. The Better Business Bureau, a nonprofit organization that posts a companys consumer ratings online, showed a rating of 4.09 out of 5 stars for BetterHelp, with 387 reviews at the time of this writing. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. 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Therapists can not handle such situations is affordable and reputable, and she is growing. A new therapist option for you Lin T, et al a smartphone computer! Teladoc health Inc.. Financial aid is available to users who cant afford the standard price medication management psychiatry. The counselor everything is done through the BetterHelp website BetterHelp can not handle such situations care, caregiving retirement! Content is accurate and current by reading our CBT, or youre just feeling down BetterHelp.