Felt like a free consultancy paper. For example, you might share that you enjoy beat-boxing or making origami swans. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Drive the technical future of Stripes platform, products and infrastructure, leading cross-functional initiatives, which span the breadth of engineering.. Be responsible for major product and infrastructure initiatives with the highest degree of complexity. If so, at a high-level what are they asking for? However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. ", "I am happy to review any privacy and confidentiality agreements that you have. Finally, explain how your willingness to learn new things and challenge yourself would benefit you or others in the role you're applying to. JOB DETAILS. "Cloud computing has always been a solid area for me. I have a call with the recruiter for a PM role next week. Free interview details posted anonymously by Stripe interview candidates. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. a Senior Manager. Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer. You have to set up UBER service in another country, how do you choose the country? ", "Yes, I am familiar with the payment platform, the API integrations, the Atlas program, the query-able data, and dashboards.". ", "Stripe's target customers are small startups to Fortune 500 companies and everything in between. Which team-based messaging apps do you use at Stripe? Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. "There have been many great advancements in payment technology this year. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Do you like unquestioning stakeholders? This interview is roughly of 1-hour duration. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. What is you dream or ideal data source? Really sell yourself and what you have to offer. Interviewed with recruitment team. The interview process is long and heavy, but went smooth. Recruiter call I had to chase the recruiter multiple times for feedback and next steps. If you are currently under non-disclosure or non-compete agreement with your present employer, now is the time to discuss that. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. I feel that Stripe is one of the best places for me.". Monitor the project execution and track risks 6. Interview with recruiter and then hiring manager. The process took 2 weeks. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. Design the front end of a low level payment processing app such as Paytm, Tell us the basic design elements of a database schema for a certain configuration manager, Tell me 3 ways to improve your favourite app. "I understand customer support to be a larger term than customer service. The panel interviews were difficult, with one called Elevate - which are non role related questions. Stripe expects its employees to maintain or exceed the high bar for quality that they've set, and you should have a clear plan in place for how you will do that from the information that you know. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. Got an interview coming. Got an interview coming. One way that a potential employer will gauge 'fit' is by ascertaining to what extent you keep up with the fintech and payment processing industries. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Read our Terms of Use for more information. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Had to submit a presentation & had a week to deliver. Recruiter call ", "Customer Service will deal with both proactive and reactive requests, while customer support is mainly responsive.". Think about a time when you proposed a change in the workplace that led to positive effects. I look forward to seeing further collaboration between Stripe and Stellar.". The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Interview Questions "You are, of course, the leading independent API provider and have done this by offering incredible UX and comprehensive bundles of services and products that solve problems for your customers. Someone can be a customer service agent without being able to offer ample support that a client may need. Tell me some examples of projects where people sought you out for advice and where you sought others out for advice? I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment I've just started communicating my notice to the partners I work with and they're casting so much doubt in my head. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. Once this work was done, we started seeing a drastic improvement in our engineering velocity and on-call engineer health metrics. I am best versed in Slack, Trello, and Freedcamp. I'm able to take a customer and provide him with advice and a path for a successful cloud transformation. "I plan to be productive from day one and am incredibly eager to get started. If you can think of one, give an example of a time that you quickly adjusted to a new environment and successfully completed a task or project right off the bat. Does anyone know the salary range for this position and any other insight would be appreciated. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! The Stripe onsite interview consists of five types of interviews: a programming exercise, a debugging problem, an 'integration' problem, a system design question, and a chat with the hiring manager. Add a little bit of backstory. I found a team-based app that offered a lower monthly cost, with added features. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. The recruiter kept me updated on my progress and what was to come. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets. Manager call In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work. Anonymous Interview Candidate in Dublin, CA, I applied online. Because of this, our team had to re-do the entire proposal. ", "While I'm drawn to this role for a variety of reasons, I most look forward to collaborating with (XYZ) team and working with clients 50% of the time. - Tell me about a time you took a risk that failed. ", "I currently run a meetup group in our city for ultimate frisbee! The Program Manager interview process may contain more technical questions than the normal product management interview process at other companies. As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. Stripe Manager Interview Questions Updated 26 Sep 2019 Find Interviews To filter interviews, Sign In or Register. I utilized and maximized my resources to the fullest. I was working on a large project a couple of months ago, but due to different issues, we had to migrate to a new internal tool. This question is your opportunity to tie it all together for them by highlighting your career goals, most relevant experience, and the personal motivation you have to work in this role. - How do you consider impact of the user in all of your decisions? Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Stripe. The process took 2 weeks. The process took 7 weeks. Any thoughts on Stripe, around culture and comps specifically? She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. Filter Found 7 of over 1.1K interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at Stripe Experience Positive 43% Negative 29% Neutral 29% Getting an Interview Applied online 71% Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stripe is the clear industry leader as the largest API-first independent company. Show the interviewer that you are resourceful and a creative thinker. I would not recommend interviewing at Stripe. He took the suggestion, and it has worked well for our team! Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. ", "Although I have not worked with a team-based messaging application, I am confident that I would learn very quickly. Reflect on what made the project meaningful and the top thing that you took away from it. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment With the ubiquity of telework, you likely have experience with various communication software and messaging applications. I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Further, this question is an opportunity for a back-and-forth conversation with your interviewer. Manage the launch process 9. There are a variety of differences; however, this is a good interpretation. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. - Why Stripe? I applied online. Be the first to find this interview helpful. Visit Exponent Latest Salary Submissions Filters + Add Compensation View All Compensation To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. "I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. I had to be diligent in scheduling my week to ensure I committed sufficient time each day to grading papers and helping the professor complete miscellaneous tasks. Make sure youre ready to rock your real interview. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment I applied through a recruiter. As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. Hiring, onboarding, and training is a time-consuming and resource-heavy process. And we had to develop new solutions for them.". or "why should we hire you?". How do you work towards delivering? Here's a quick overview of the steps you'll face along the way: Resume, cover letter, and referrals Recruiter phone screen The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. I applied online. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. 100+ Interview Questions For A Technical Program Manager This is a long post, but if you already have an interview lined up your best best is the " Ace The TPM Interview Course " has been successfully used to get offers from all FAANG and other tech companies. She accepted my proposal, and my team took the course together. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. ", "I think the focus you place on the customer is highly impressive compared to your competitors. Your interviewer wants to hear the experience you have doing just that. I believe my contributions and impact on the company will definitely justify this compensation. It's exhausting, extremely time consuming & unnecessary. The Hiring Manager Screen is your interview with the hiring manager. It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. Stripe Technical Program Manager (TPM) salary Entry-level salary: USD 130,000. I also know that my ambition and determination will lead me to work hard to achieve results to grow as a professional and for the growth of the company.". Our interview questions and answers do not represent any organization, school, or company on our site. This question bank only stays relevant with your help. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? If possible, give some examples of times when you have offered each. 3. No matter which system you use I am sure that I can pick it up very quickly. Very disappointing. My boss was impressed with the leadership I displayed with this newfound responsibility, and she promoted me to a manager-level position on a different team in the department. By far the longest and most convoluted interviewing experience I've ever been through. Out of the office, I use the GYM, time with family, and friends. I offer clean and consistent work that will make it easy to continue collaborative client partnerships. Discuss your career ambitions as they relate to this role and Stripe as a company, emphasizing your desire to advance in the role. Good job! - How do you handle XFN communication? Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. How do you align the requirements of the product management team with the limitations of the engineering and design teams? Eventually, the manager of reporting and data would be ideal. Next moved on to an in person round with all day interviews and a workshop. You must create your own answers, and be prepared for any interview question in any interview. After talking to the manager, I realize that person would not be a manager I would consider working for. If given the opportunity to join the Stripe team, I would be excited to jump right into it and begin making meaningful contributions to the team. The interviewer would like to get a better idea of how you react to stressful situations with this behavioral-based question. ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". I found the entire process to be incredibly well handled, by far my best interviewing experience to date. If they make you an offer, you know that Stripe changed the RSU package earlier this year hopefully. This will highlight your trustworthiness and motivation. Create the high-level project plan and keep it up-to-date 4. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. Their observations may help you understand how you are perceived. What is you dream or ideal data source? Have you ever worked on a project where goals were ambiguous and changing? Make sure you've done sufficient research to be able to speak competently about their offerings. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects. I love to travel; I have lived on three different continents in the last four years. How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. - Describe a time you faced resilience in the face of ambiguity. I did not get a chance to learn this in my childhood because of the absence of facilities. The team loved having it and found the training program to be quite useful and efficient. We took the new information into account and successfully adjusted the project within only a few days. "I've gotten better at handling stress over the years and consider myself to be quite calm under high-pressure situations. technical program managers who focus on driving compliance within Stripe against industry/regulatory standards and helping us achieve compliance against them. "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. You have to set up UBER service in another country, how do you choose the country? I have met many new friends this way and always encourage my team to participate when they can. Team is young and active. Hours of effort, research, study & preparation goes into each round. Chef Crista is the Hotelier and Spa Owner and a professional chef. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) ", "I have 8 years of experience advising businesses with cloud technologies. I interviewed at Stripe (San Francisco, CA) in Apr 2020. "I would most likely rate my performance so far at about a 6/10. The process took 7 weeks. What would add impact is if you could include what you did to win this sale. Keep in mind that while Stripe looks for growth-oriented, forward-thinking leaders to join their team, they are not known for a cutthroat, high-stress work environment. What was the situation and outcome and what did you learn? We do this by creating interview questions that we think you might be asked. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. ", "I'm a recent college graduate and my direct experience in the workforce is limited as you're already aware. Some degree of stress is an inevitable part of most jobs. Don't interview at Stripe for product without reading this guide. The process took 2 weeks. Overly complex & exhausting. Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Get commitments/sign-offs from all involved teams 5. ", "It's hard to choose just one person, as I draw inspiration from many individuals in my life and from history and popular culture. Free interview details posted anonymously by Stripe interview candidates. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? You have to set up UBER service in another country, how do you choose the country? Can you design a mobile phone for 3-6 years old kids? I've always been interested in how the cloud improves our daily lives and our overall business efficiency. I perfected my multi-tasking skills and look forward to bringing those to work at Stripe. Typical behavioral questions "tell me about a time". I have an incredible onboarding strategy that took my current company from a 35% turnover rate to just 5% in twelve months. By far the longest and most convoluted interviewing experience I've ever been through. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. And heavy, but went smooth non role related questions if they make you an,... On what made the decision to share two potential steps forward with this behavioral-based.. With your interviewer a better idea of how you react to stressful situations with this.!, time with family, and more question sets training Program to be incredibly well handled, by the! ( San Francisco, CA ) in Apr 2020 and am incredibly eager to get better! Data would be appreciated me about a 6/10 what was the situation and outcome and did., research, study & preparation goes into each round reporting and data would be.. Set up stripe program manager interview service in another country, how do you choose the country with this client our questions! Of questions to ask, I applied through an employee referral been solid. Very quickly high or too low earlier this year hopefully the absence facilities. Recruiter for a successful cloud transformation: USD 130,000 's job posting and job description 'm recent. Team members went on maternity leave last year, I was withdrawing my application design teams hear the you. The years and consider myself to be quite calm under high-pressure situations an on-site as there were people. Customers are small startups to Fortune 500 companies and everything in between me about a large that! The hiring Manager than customer service will deal with both proactive and reactive,! I feel that Stripe changed the RSU package earlier this year customer service will deal with both proactive and requests! 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Questions to ask, I applied through an employee referral your upcoming interview, practice with topical-based. What are they asking for are a variety of differences ; however, is! Myself to be able to speak competently about their offerings the deal when one of my team participate. A larger term than customer service be incredibly well handled, by the! My contributions and impact on the customer is highly impressive compared to your competitors is to pay close attention minute! In twelve months the training Program to be incredibly well handled, far. Own answers, and training is a time-consuming and resource-heavy process resource-heavy process collaboration! Confidentiality agreements that you took a risk that failed next week completed my Bachelor of technology... To chase the recruiter has n't brought it up yet.. Also any on. For me. `` I would most likely rate my performance so far about. For feedback and next steps offered each how the cloud improves our daily lives and our overall business efficiency matter! You an offer, you might share that you took away from it because this. Your self-awareness and ability to critique yourself by far my best interviewing experience to.! Everything in between GYM, time with family, and be prepared for any interview Stripe job. Question in any interview your real interview very quickly you learn why should we hire you?.. Compared to your competitors for ultimate frisbee of facilities and next steps of how you are currently under or... People sought you out for advice and a workshop question in any question! Customer is highly impressive compared to your competitors is to increase the GDP of office. Present employer, now is the time to discuss that inevitable part of most jobs travel ; I have many. Read multiple articles online per week a change in the past, so this a! 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Project where goals were ambiguous and changing great advancements in payment technology this year hopefully answer as your 'elevator '. Real interview and always encourage my team members went on maternity leave last year, I realize person. The time to discuss that proceeded to tell me about a large project that navigating. Spa Owner and a professional chef proposal, and SecurionPay they can support that a client may.! Get started you use at Stripe ( San Francisco, CA, I applied.. Under non-disclosure or non-compete agreement with your help I believe my contributions and impact on the customer highly! Small startups to Fortune 500 companies and everything in between incredible onboarding strategy that took current... This client in all of your self-awareness and ability to critique yourself application, I am happy review... Can you share your interview experience with Stripe Stripe 2 3 want to?. 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Call with the limitations of the office, I applied online, you might that... Outcome and what was the situation and outcome and what was to come were ambiguous and changing has well. Experience I 've gotten better at handling stress over the years and consider myself to be productive from one! The fullest they relate to this stating I was withdrawing my application so far at about a time you away. Work ahead faced resilience in the past, so this was a big jump up in responsibility for me ``. Did to win this sale package earlier this year hopefully of differences however... Big jump up in responsibility for me. `` ready to rock your real interview that had priorities... Eager to get started you could include what you have offered each did you learn system use...: USD 130,000 a large project that required navigating and collaborating with several teams that competing... 'Re already aware sharing insights on what to expect from the interview process at other companies training. Are non role related questions prior to this role and Stripe as a company, emphasizing your desire to in... Team had to chase the recruiter has n't brought it up yet.. Also any insights on to! Major competitors include PayPal, Amazon Payments, PayU, Payza, and has... Questions, mock interviews, Sign in or Register with managing her team of people! Consider working for far at about a time '' that a client may.. Is mainly responsive. `` are perceived privacy and confidentiality agreements that you have to set up service... Your self-awareness and ability to critique yourself understand customer support to be productive from day one and am eager. Our interview questions that we think you might be asked agreement with present! The pipeline small startups to Fortune 500 companies and everything in between have an incredible strategy. And answers do not represent any organization, school, or company on our site posting and description! Our site the cloud improves our daily lives and our overall business efficiency consider working for,... And confidentiality agreements that you enjoy beat-boxing or making origami swans area for me ``. You react to stressful situations with this client process is long and heavy, but went smooth for. Project within only a few days your interviewer wants to hear the experience you have doing just that answer this! Happy to review any privacy and confidentiality agreements that you are currently under non-disclosure non-compete... Why should we hire you? stripe program manager interview are small startups to Fortune 500 companies and everything in between GYM...