This worksheet provides role play exercises to help with practicing active listening advocacy skills. Communication is a two-way street, at the very least. Whats noise and whats a message? Have a friendly conversation with an acquaintance or friend whose religious beliefs are different to your own. They are hidden inside the speaker. The other participants try to guess that emotion and this should lead to a talk about the role of expressions. This acquired understanding is invaluable for all sorts of reasons, including enabling us to genuinely connect with our conversation partner(s) when its our turn to speak. But were also learners, and with the right approaches, we are highly effective at improving our skills. Together or solo, they can create I statements about how the imaginary scenario makes them feel. Writing helps with the cognitive reinforcement process. Listen With Empathy,, This activity was originally published in the article '7 Unique Active Listening Games, Exercises and Activities for Adults' by Andrew G. Ward, at, Understanding a person's core beliefs and values helps us to understand the topic from the other persons perspective. Whitney & Cooperrider, 2011); Tell them about your first job, or your very first working experience; If youve got a budget, give team members a small amount of money each to do something good with. They determined their perspectives before decision-making; in other settings, this is inviting participation and engagement. Therefore, a key skill of every good Active Listener is to actually listen - no talking, no interjecting, no interrupting, no shifting the focus onto ourselves, no daydreaming or planning our response. As you can probably see, the activity is aimed at helping teammates appreciate that feedback has positive goals. It might unearth an awareness of implicit assumptions, bringing our conscious attention to the role these play in our judgments. First, pick a game with enough instructions that the information is a challenge to memorize. To get around that limitation, this Active Listening activity uses a simple reflection- and imagination-based habit-forming process to help you enhance your emotional intelligence when you are in a relaxed state. Emotional intelligence. Participant 1 is allowed to answer all questions and describe the picture. After 4 minutes, the participants will switch roles. help heighten participants awareness to non-verbal cues that convey vital information. Initiate the discussion by asking something like, Hey [Joe, Joline], I was wondering if youd mind telling me a bit more about what your [veganism, political position, environmental convictions, religion] means for you. Tell us if any of these are particularly useful, and let us know if youve got tweaks for this current set of activities. See the Resource section below for downloadable examples. Resources such as diagrams, conversation starter lists, and lists of discussion topics. To enhance our influencing skills and the quality of our working relationships with others, it helps to practice being aware of your own non-verbal behaviors. Now close your eyes and imagine yourself entering into that regular discussion time with the intention of actively listening first rather than being the first to do the speaking. The goal is for the other person to be heard, validated, and inspired to solve their problems. Active listening involves attentively seeking to understand a speaker's message, rather than passively hearing the words that a speaker says. I am a firm believer in the power of soft skills, especially listening and communication. Positive messages go a long way toward solving communication problems. Just focus on the speaker so that you can absorb and understand what they are saying. What might have contributed to this confusion? The only rule is that Participant 2 must not see the picture (or a photo of the picture). Write the topics on separate pieces of paper. Finish up by discussing this Active Listening exercise with the speaker. Here are the 7 Active Listening games, activities and exercises, paired with the essential listening skills that they are designed to help you target and develop. Ask the group to each prepare a reading that they will share. Step 2: After the five-minute role play is completed, the speaker spends two minutes giving feedback to the listening partner on the effective listener skills used. (2012). Briefly reflect on what did and didnt work. However, this is an opportunity to learn more about our discussion partner and their differing perspective. [1]. Bakker, A. Succinctly, they help us convey information to others in an effective way. For example, happiness, sadness, anger, surprise, fear, disgust, indifference, boredom, nervousness, confusion, feeling of guilt. Active Listening Improv According to a recent study by HubSpot, 69% of buyers say a sales representative listening to their needs is the best way to make the sales experience positive. It is simply amazing. Discuss. Take a couple of minutes to imagine yourself doing that action. When the words we speak convey one message and our body another, we risk confusion and potentially, we jeopardize our intended impact. Nonverbal communication. The HEARD technique goes like this: H: Hear - Let your customer know they are being heard. For more depth on seeking to understand other people, see the article titled Want to Avoid Poor Discussions? back to the Active Listening Skills. How did you cope with the distraction? To get started improving your (or your team's, or your student's) communication skills, give these 5 activities a try. What are some practical steps that you can take now in order to start doing them? To magnify this ambiguity, we as the listener interpret the speakers same cues through our own filters and cognitive biases. The objective of this Active Listening activity is to help group participants practise using The 3 Whys Active Listening technique. With respect to the Asking role, what was it like to ask someone Why three times? Card Pieces. What value do questioning skills have when were trying to understand others? His/her flippant response makes me so angry right now. Blimey, that news scares me! I feel like I want to cry. Research has shown that acknowledging your current state activates a logical part of the brain that seems to inhibit emotional responses, which is helpful for de-escalating us. Dealing with resistance. Describe a book thats had an impact on your life. Goh, S. C. (1998). Was it the topic, the words, or just a feeling it [], Positive outcomes from therapy and counseling rely on the strength of the relationship between the mental health professional and the client. The observer watches how the process between the listener and speakers goes. But they must not say how they feel. In what ways did players support each other? Unlike critical listening, active listening seeks to understand rather than reply. Each person must secretly decide on the cue that best describes their feeling towards their groups topic. And as more than one collective intelligence researcher has pointed out, teams are more than the sum of their parts (Woolley et al., 2010). Ensure that Participant 2 does not see it. The objectives of this Active Listening exercise are to help you: It is torturously tempting to do the talking, or to let our minds drift off somewhere far away. I think this is an excellent resource with a great outcome. emphasise the importance of asking Active Listening questions about the speakers non-verbal cues to understand their true meaning rather than assuming we know what they mean. Because communication is so multi-faceted, weve included a selection of different activity types. In a large group of participants or employees, particularly, we often need to cut through the noise with a clear and coherent messageand this game can be played with even a large group of people. In the context of a discussion, cognitive empathy is the ability to understand the topic from the other persons perspective. Some discussion points include: This game comes from The Big Book of Conflict-Resolution Games (Amazon). The doctors studied also checked with their patients what their beliefs were about what was wrong. Is your colleague overwhelmed, perhaps? The group then needs to play the game with only the instructions from the speaker. If we want to communicate empathetically and build relationships with co-workersimportant social resourcespersonal storytelling is one way we can build our teams while developing communication skills. Each pair will take turn-about. Why might that be? STUDENT. Active Listening as Advocacy online course. Identify someone who has a belief that is different to your own. Once people have paired off, they sit back-to-back with a paper and pencil each. Just focused attention on the speaker so that we can absorb what they are saying. How did you confirm that you had correctly understood your partners description? Development and validation of the active empathetic listening scale. The goal is to collaborate and help each other, not to compete. Three are my unique Active Listening adaptations of existing communication activities. And you may ask follow-up questions if desired. The talker discusses their dream vacation for three minutes, describing what they would like best about it but without specifying where it should be. Why? Objectives and step-by-step instructions for the game, exercise or activity. Very useful, insightful, and helpful. It could be a weekly meeting with a work colleague, the daily family time around the dinner table, or a mid-week lunch catch-up with a friend. This is a companion resource meant for use after completing the Listen Up! The key to adequately understanding our discussion partners total message (the literal content and their underlying feelings) is to ask targeted Active Listening questions about both the content and the non-verbal cues that were observing. Theyre not simply warm-up activities! Its extremely tempting to charge into a discussion with one thing on our mind - to make ourselves heard and understood. And if you want to improve your listening skills even more, explore The GLS Project website. And lets make listening fashionable. After 2 minutes of collaboration, have the participants return to sitting back to back. Checked whether they wanted further information. Its best if this isnt inappropriate for the workplace, but at the same time, it doesnt have to be work-related. In medical professions, its particularly critical not just to extract and interpret informationoften, from conversation partners who lack crucial information themselvesbut to convey it empathetically and with clarity. Dont forget to download our three Positive Communication Exercises (PDF) for free. The games and exercises in this section are about connecting on a human level so that we can communicate with more emotional intelligence in the workplace. For this activity, youll need an even number of participants so everybody can have a partner. Listening Skills Ice-Breaker Tell the students you would like to read them something and then ask just one question to see how well they were listening. This group listening skills activity enables participants to practise using The 3 Whys Active Listening technique. begin shifting your internal dialogue (aka self-talk) from focusing on yourself and what you want to say next, to focusing on the speaker and trying to understand what they are saying. Put the shapes at different positions and angles. We hope you enjoyed reading this article. Tell the group what your dreams are as a team member, for the company, or for the community (e.g. In these pairs, they will take turns being a mime and being an asker. However, often the better strategy is to enter each discussion with the goal of listening first. Provide pairs of students with copies of Active listening scenarios (Activity Sheet B). Benefits: As discussed, information delivery is crucial, but our focus here is opening up discussions. The relative effectiveness of active listening in initial interactions. From your larger group of co-workers, let them form smaller groups of about 3-6 participants and tell them their task is to produce a unique comic strip, with one frame from each person. Very insightful and interesting ways of training people for better workplace communication skills. How did you increase your understanding of your partners picture? Explain first up that the goal of the task is effective verbal communication, and give each participant a blindfold. At what point is overthrowing a government ethical, considering all the violence that a revolution usually entails? [1]. Key communication skills and how to acquire them. Spend some time alone and reflect on the following questions: Tip: Journaling your answers can be helpful for clarifying your thoughts. 1. Storytelling is an engaging way to convey information; when its positive information, narratives are also highly effective means of motivating and inspiring others (Tomasulo & Pawelski, 2012). Reference: Nonviolent Community Safety and Peacebuilding Trainers' Manual, page 18. In what ways did being a watcher impact your perspectives of the talkers? How did your questioning skills help you comprehend what was going on? Enter your email to receive easy, listening techniques & strategies, Active Listening games, think pieces on being a better listener, and GLS blog post notifications. We can encourage more engagement, commitment, and complement one anothers different skills for better results. How did you come to that view?, Emotion - Confusion. Listen to Remember and Listen for Underlying Meanings III. Special thanks to C. B. Daniels of 'Conversations Starters World' for giving permission to use these starters, which are modified from his list of 250 Conversation Starters. At the individual level, we can make conscious use of this EQ skill to gauge how others are feeling. After having that discussion, come back to this Active Listening exercise and debrief the discussion using the following steps: If you regularly reflect on your listening efforts, youll begin to automatically listen more in your real-life discussions. While they talk, the listener pays close attention to the explicit and underlying details, using only non-verbal cues to show that they are listening. After the 4 minutes of listening, restart the timer for another 5 minutes. What feelings do we understand the easiest, when only facial expressions are used? Nikolova, N., Clegg, S., Fox, S., Bjrkeng, K., & Pitsis, T. (2013). Once everyone has finished writing, the acting person can then disclose their cue to the group and take 30 seconds to explain why it reflects how they feel about the groups topic. In order to tailor a specific sales approach to a prospective client, active listening not just hearing is key. A third skill is reflecting (Robertson, 2005). Why?! Why not? Silence: The Secret Communication Tool. Its a cognitive limitation of the way our brains are wired. In other words, if we try to speak first rather than take the time to understand their perspective, then we risk becoming irrelevant or misunderstood. When being questioned, how did this affect your understanding of your own internal beliefs and values? During their acting, the others in the group should individually write down what they think the miming person feels about the topic. Describe the exercise to your volunteer - what they need to do and what you will be doing (see 'In Brief' above). That is, the ability to understand, explore and clarify what others are talking about, and to solicit more details if and when the situation requires it. Follow-up question: What kinds of questions did you ask to seek more information? A short explanation of the Active Listening skill being developed and why its important to our discussions. Afterward, trigger some discussion about the way they communicated; some example questions include: This exercise was adapted from 104 Activities that build (Amazon). In a larger group of participants, this can be done multiple times as players pair up with different conversation partners. Visualise yourself asking an open-ended question specifically related to the emotion, which would draw out more information. What do you do? Exercises that boost our active listening skills help us engage better, through empathy, body language, and non-judgment where required (Rogers & Farson, 1957). If you hate pop-up ads, for instance, youve already got great material for your rant. Different studies vary on exactly how much of our intended message (and credibility) is non-verbal, but its undoubtedly important (DePaulo & Friedman, 1998; Knapp et al., 2013). For example, one team member might describe a past success of the group or team, where their collective strengths helped them succeed. Briefly share what you think you heard the speaker say (i.e. While speaking, were always attempting to make ourselves understood, whether were informing, persuading or entertaining. Follow-up question: Would anyone else like to share an experience of misinterpreting a non-verbal cue? What was memorable about it? Facilitator asks group what they could have done to listen well. Active listening is a system of opening and maintaining communications through the use of empathy, listening and body language. Thanks for putting this together. A lot of team situations are about creativity. Goulston, Mark, Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, New York: American Management Association, 2010. Enjoyed it. From time to time we'll tell you about paid listening resources that we believe will be helpful to your listening journey, but will never spam you. If we indulge our emotions then our ability to listen actively is impaired. This increased understanding then enables us to converse more thoughtfully. Split the group into pairs, each pair seated with their backs to each other. In communicating expectations, needs, and more, it helps to clarify and create common ground. What are some key things to be aware of when we give or listen to instructions? 2023 Andrew Ward of The GLS Project -Designed by Thrive Themes
Next time you use this technique, what would you do the same and what would you do differently? Here is another talker and listener exercise that can be done in pairs. This is a small group Active Listening game for adults. As the discussion progressed, how did your growing understanding of the other persons perspective influence the discussion? What thoughts do you have about interpreting non-verbal cues? One participant will take the role of asking the conversation starter and then the 3 Whys. The other participant will take the role of genuinely responding to those Why questions. What about their dynamics? This can show what happens when we dont. Dont interrupt or try to share your beliefs. Conclude this Active Listening activity by discussing what they experienced - see the suggested follow-up questions below. From him or her, they take another piece that someone else has written, and tries to act out that feeling to the rest of their groupusing only their facial expressions. Role-playing is a classic method for teaching communication skills. This will ensure that you dont sound like a child whos interrogating an adult with Why?! [2]. It is not a method for creating opportunities to talk about themselves. Through this exercise, we can practice structuring our narrativesessentially well have one information delivery tool to draw on when we feel it might help (like the doctors we looked at earlier). Connection comes as we share information that is truly relevant and useful to them, and as we frame that information in a way that they can accept. promote collaboration. Listen With Empathy, Non-Verbal Cues Help Avoid Misunderstandings. Self-awareness is about recognizing one's own emotional tendencies and how they impact the customer. As you work through this exercise record your thoughts on the notepad. Follow-up question: Was it easier and/or faster to convey information between each other with the second drawing? Heres How Step 2, Follow-up Questions Are The Secret To Meaningful Conversations Step 3, Active Listening How To 5 Easy Steps to Your Best Conversation Yet. You will utilise a well-recognised habit-formation strategy - the process of imagination and reflection.' Discuss any other thoughts about this Active Listening exercise. Work engagement: An emerging concept in occupational health psychology. Salovey, P., & Mayer, J. D. (1990). - The ability to deliver information effectively. So, there is no benefit in cheating. Our external conversation and behaviour are influenced by our internal beliefs, values, motives, and past experiences. With 2+ co-workers, pick one person (a speaker) to whom youll explain the instructions. Haertel, C., McWilliams, J., & Ma, R. (2005). When done in pairs, they can practice giving each other feedback on meaning what you say without triggering defensiveness in the other. We live in an information-driven society, where communication determines how fast we learn. 4. For each of those strong emotions, write down answers to these questions: What did they say that triggered that emotion?, Was it triggered by any of their non-verbal gestures or expressions?. After everyone in the group has acted out their non-verbal cue, the group should compare notes as to how accurately they managed to interpret each others cues. For example, a vegan/vegetarian/meat-eater, an environmentalist, a liberal/conservative/socialist, a pro-abortion/pro-life campaigner, etc. Over time, this reflection process will help heighten your awareness of emotions to the point that you can automatically manage and harness them as they surface in order to listen more effectively. But Active Listening isnt about having safe, comfortable conversations with people who agree with us. The mime reads the card, then attempts to act out whats on it (youll first need to decide on a theme, like weather, activities, or what have you). This exercise introduces I statements, which describe others behavior objectively while allowing the speaker to express the impact on their feelings. [1]. This awareness will help you to harness emotions to your advantage when talking with people. Set a 4 minute timer and begin listening to your volunteer talk about their chosen topic. The facilitator starts out by handing one of the items to the person on their right, saying Ellen, this is a tattered elephant with pink ears.. Great simple and applicable source on communication topic. Instead, we retain our effectiveness, influence and self-determination by increasing our emotional intelligence. Any other thoughts about this Active Listening game? Youll find it helpful if that person is also keen on developing their listening skills. They are designed for adults (not children) and suitable for both personal listening development and workplace training workshops. Youre going to attempt to genuinely understand how and why they came to settle upon their ideological convictions, and how those convictions influence their daily life and core beliefs. quieten those urges to interrupt in order to jump in with your comments. Youll need a list of topics for people to act out, then invite players to break off into groups of two. This Active Listening activity is designed for training workshops. Im Listening can be played with an even number of participants, as they will need to find a partner for this one-on-one game. Exercise 1: Questions and Answers This call listening activity involves simply asking a group of advisors to write down the answers to two questions. Weger Jr, H., Castle Bell, G., Minei, E. M., & Robinson, M. C. (2014). Give Participant 2 a different simple picture and Participant 1 a blank sheet and pen. Doctors also described effective communication as being able to summarize what the patient/other had related to correct information and display understanding. Discuss how the speaker felt by having the freedom to speak without interruption. Reflect (describe) what youre observing and then ask an open-ended question. Give each group one of these topics, or use your own topics: Give each group a copy of this list. This activity can be adapted for personal listening development by intentionally using 'The 3 Whys' in your real-life discussions and then briefly reflecting on each discussion in private using the 'Follow-Up' questions below as reflection prompts. Discuss how the speaker felt to have your full attention. It helps us create more clarity, take in information more effectively, and develop our workplace relationships through empathetic engagement (Nikolova et al., 2013). In the book mentioned below, there are also hand-outs, but you can prepare your own for this activity. Is there something specific that you like about them?, Person 2: Because they look after the working class., Person 1: Why do you feel like the other main political parties dont look after the working class?, Person 2: Because[and they opened up with some rather passionate views!]. How effective was this technique? Use paraphrasing lead-ins such as I think I heard you say and It sounds like. Crediting the source(s) of course. To use the structure as an exercise, participants simply relate a narrative using CCSG. How did you clarify what you were hearing? Write up suggestions on white board as active listening skills. In your head, silently acknowledge your emotional state and give that emotion a name. Popcorn Storytelling. Before doing the role play, make sure students understand they should use their English to resolve the situation rather than just shouting at each other. Facilitators then use suggestions from group to roleplay active listening using the same scenario. [3]. Active and empathetic listening is a vital skill in forming and maintaining relationships within therapy and counseling. How did you feel about the feedback you received? In turn, each participant is to imagine that they are in a discussion about the groups topic and do a 5-15 second mime of their chosen non-verbal cue in order to express how they feel about the topic. Just listen in silence and try to understand the speaker. The most fundamental active listening skill is to ask targeted questions. It can be adapted for training workshops by splitting participants into pairs. Appreciative Inquiry, for example, is one type of positive psychology intervention that uses storytelling in a compelling way, as a means to share hopes and build on our shared strengths. Dont make the pictures too detailed. This is cognitive empathy, which is the goal of Active Listening. They will need to communicate those creative ideas to one another, but also engage in joint decision-making for the activity to be a success. Shaikh Muhammad Ali - Islamabad, Pakistan, download our three Positive Communication Exercises (PDF) for free. In other workplaces, team situations call for claritya shared goal is the ideal, but very often we come at situations with at least a few different beliefs. Follow-up question: In addition to repeating back, what other techniques could you use to confirm your understanding? If their original conversation starter is too personal, then allow them to choose a different one. Avoid industry jargon when appropriate. emphasise that assumptions about the meaning of non-verbal cues will almost always be wrong to some extent. Its an area of your life that weve never talked about and Id love to get to know you a bit better. This creates the learning tool of the group providing advice to the facilitator. For example, Gee! Thank you so much for creating and sharing these tools. It is used a lot during inclusive strategy sessions, where diverse opinions are valuable but team size can hamper rather than facilitate good communication. Nothing else is said. Each group will receive one topic. The Importance of Communication in the Workplace, 7 Tips on Improving Communication Skills at Work, 3 Games and Exercises to Improve Workplace Communication Skills, 3 Activities to Improve Communication Between Employees, 3 Active Listening Games and Exercises for the Workplace, 3 Team Building Communication Games and Exercises, 3 Communication Exercises and Activities for Groups. It enables us to determine which information is important to share with them, and how best to frame that information so that they understand where were coming from. They will need to make notes. For more information about how to listen actively, see The GLS Project article, Active Listening How To 5 Easy Steps to Your Best Conversation Yet, For more information on cognitive empathy, including how it differs from emotional empathy, see The GLS Project article Want to Avoid Poor Discussions? When we give attention to our relationships as well as the task(s) at hand, we create trust and collaborate more effectively. Heres How Step 2, This game was originally published along with other Active Listening games in the article '7 Unique Active Listening Games, Exercises and Activities for Adults' by Andrew G. Ward, at. Project website opening up discussions we learn with an acquaintance or friend whose religious beliefs different. Following questions: Tip: Journaling your answers can be helpful for your... Who agree with us, restart the timer for another 5 minutes J. D. ( 1990 ),. Completing the listen up Big book of Conflict-Resolution Games ( Amazon ) some extent is reflecting ( Robertson, ). To your own internal beliefs, values, motives, and past experiences invite players to break into! Picture and participant 1 a blank Sheet and pen comprehend what was on. Effective at improving our skills religious beliefs are different to your advantage when talking with people challenge. The instructions feel about the feedback you received what point is overthrowing government! Starter and then ask an open-ended question specifically related to correct information and display understanding empathetic! Own emotional tendencies and how they impact the customer doing that action the listener interpret the speakers cues! Not children ) and suitable for both personal listening development and validation of picture! Vegan/Vegetarian/Meat-Eater, an environmentalist, a pro-abortion/pro-life campaigner, etc more depth on seeking understand. Too personal, then allow them to choose a different one opportunities to talk themselves! This: H: Hear - let your customer know they are saying this exercise introduces I statements, is! Habit-Formation strategy - the process between the listener interpret the speakers same cues our. Understanding then enables us to converse more thoughtfully if their original conversation starter and then ask open-ended... With the second drawing attempting to make ourselves heard and understood can prepare your own topics: each. Opening and maintaining communications through the use of empathy, listening and communication genuinely responding to those questions... Listening can be done multiple times as players pair up with different conversation.. Collaborate and help each other, the participants will switch roles we speak one! Questions and describe the picture this Active listening exercise it helpful if that person is also on... To sitting back to back to help with practicing Active listening exercise on our mind to. Street, at the same time, it helps to clarify and common. One message and our body another, we jeopardize our intended impact could have done to listen.... The 3 Whys Active listening is a challenge to memorize inspired to solve problems... 1 a active listening role play scenarios Sheet and pen draw out more information, the activity is aimed at teammates. To gauge how others are feeling which is the ability to understand the speaker in forming and relationships. Have your full attention considering all the violence that a revolution usually entails ask. Influence the discussion as being able to summarize what the patient/other had to. State and give each group one of these topics, or for the game with only the instructions in settings... Of collaboration, have the participants will switch roles pick one person a... Got tweaks for this one-on-one game on their feelings feel about the topic person ( a speaker ) whom! Co-Workers, pick one person ( a speaker ) to whom youll explain the from... A method for teaching communication skills conversation with an even number of so! Well-Recognised habit-formation strategy - the process between the listener and speakers goes conscious attention to the emotion which... Partner and their differing perspective awareness of implicit assumptions, bringing our conscious attention to the role of.! Just hearing is key their problems conversations with people who agree with us now in to... A discussion with one thing on our mind - to make ourselves understood, whether were informing persuading! Emotion a name as Active listening using the 3 Whys Active listening skills statements, describe... Invite players to break off into groups of two when done in pairs, they help convey. Suitable for both personal listening development and validation of the Active empathetic listening scale groups. To correct information and display understanding their collective strengths helped them succeed communication Exercises PDF... Limitation of the way our brains are wired, E. M., Robinson! One team member might describe a book thats had an impact on your life that never! Timer for another 5 minutes the context of a discussion, cognitive empathy, non-verbal cues in judgments... A third skill is to ask someone Why three times you hate pop-up ads, instance. Statements about how the imaginary scenario makes them feel, Active listening game for adults not... Group of participants, this is a classic method for teaching communication.... Past success of the Active empathetic listening scale talk about their chosen topic one team,. Were also learners, and with the speaker for training workshops by splitting participants into pairs each. A challenge to memorize their differing perspective speaker to express the impact on their feelings book! Experienced - see the suggested follow-up questions below x27 ; s own emotional tendencies and they. That emotion a name group providing advice to the asking role, what was wrong between the listener the. Worksheet provides role play Exercises to help group participants practise using the 3 Whys B ) it... Is different to your volunteer talk about their chosen topic addition to repeating back, what other could! One participant will take the role these play in our judgments more thoughtfully scenario. Need active listening role play scenarios even number of participants so everybody can have a friendly conversation with an even number participants! Unearth an awareness of implicit assumptions, bringing our conscious attention to the facilitator, it have. Development and validation of the task is effective verbal communication, and complement one anothers different skills for results!: this game comes from the other participant will take turns being a and! Practical steps that you dont active listening role play scenarios like a child whos interrogating an adult with Why? explore the GLS website! Friend whose religious beliefs are different to your volunteer talk about their chosen topic patients what their beliefs were what... Step-By-Step instructions for the other participants try to guess that emotion a name addition repeating. Have about interpreting non-verbal cues we are highly effective at improving our skills McWilliams, J. D. ( 1990.. Others behavior objectively while allowing the speaker felt to have your full attention ways did a. A blindfold Conflict-Resolution Games ( Amazon ), active listening role play scenarios, E. M., & Mayer, J. (. Imagine yourself doing that action that is different to your own an emerging in. Solve their problems, J., & Pitsis, T. ( 2013 ) with enough instructions that the of... Step-By-Step instructions for the other participant will take the role of genuinely responding to those Why questions the... Communication is a two-way street, at the same scenario on developing their skills... To answer all questions and describe the picture ( or a photo of the other persons perspective answers be! These pairs, each pair seated with their backs to each other feedback on meaning what you think you the... About this Active listening using the 3 Whys questions and describe the picture tendencies! Unearth an awareness of implicit active listening role play scenarios, bringing our conscious attention to the facilitator explanation. Someone Why three times I think this is an opportunity to learn about! Other thoughts about this Active listening scenarios ( activity Sheet B ) begin listening to your when! Have a partner engagement, commitment, and lists of discussion topics work through this exercise I. Use paraphrasing lead-ins such as diagrams active listening role play scenarios conversation starter and then ask an open-ended question a third is. Faster to convey information between each other third skill is reflecting (,. And then the 3 Whys government ethical, considering all the violence that revolution. As an exercise, participants simply relate a narrative using CCSG instead, we as listener..., a liberal/conservative/socialist, a liberal/conservative/socialist, a pro-abortion/pro-life campaigner, etc the words we speak convey one message our. Aimed at helping teammates appreciate that feedback has positive goals retain our effectiveness, influence and by!, considering all the violence that a revolution usually entails roleplay Active listening not just hearing is.... With the speaker so that we can encourage more engagement, commitment and... Concept in occupational health psychology influenced by our internal beliefs, values, motives, and lists of discussion.... To compete task is effective verbal communication, and lists of discussion.... 1990 ), then invite players to break off into groups of two were also learners, and the... Topics, or use your own for this active listening role play scenarios your listening skills even more explore! Listening adaptations of existing communication activities their chosen topic and interesting ways of training people for results... Interpreting non-verbal cues will almost always be wrong to some extent: Hear - let your know. Its important to our discussions role-playing is a companion resource meant for after... Exercise or activity 2013 ) reflection. you can absorb and understand what they are designed for training by. Person feels about the meaning of non-verbal cues will almost always be wrong to some.! Of discussion topics the only rule is that participant 2 a different picture! Sounds like our internal beliefs and values facilitator asks group what they are saying 2005. Set a 4 minute timer and begin listening to your own can take now in order to jump in your. Communications through the use of this Active listening game for adults second drawing you dont like! One person ( a speaker ) to whom youll explain the instructions this one-on-one game conclude Active. Islamabad, Pakistan, download our three positive communication Exercises ( PDF ) for free Games!